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Shipping & Returns 

Thoughtfully packed and delivery with care. Here you'll find everything you need to know about shipping and exchanges.

Shipping 

Trinidad & Tobago


At Koral , orders are processed in the order they are received during business hours, Monday to Friday, from 10:00 AM to 7:00 PM.


Fast Dispatch


Every order is carefully packed and prepared by the Koral Team.


Orders placed before 7 PM are typically collected by our courier the next business day. Deliveries within Trinidad are fulfilled via ODeliver, while orders to Tobago are shipped through TT Post.


We take pride in preparing each order with attention to detail, ensuring it arrives beautifully packaged and ready to enjoy.


For international orders, please contact us at hellokoralboutique@gmail.com before check out for a personalised shipping quote.








Processing Times


Orders are processed Monday through Friday, excluding public holidays .


Orders received after 7:00 PM will begin processing on the next business day.




Returns &  Exchanges 

In-Store Exchanges 

Items may be exchanged or returned for store credit within 7 days of purchase.


Merchandise must be unworn, unused, in its original condition, and returned with all tags attached.


No cash refunds will be issued.

Online  Exchanges 

Items purchased online may be exchanged or returned for store credit within 7 days of delivery.


Merchandise must be unworn, unused, in its original condition, and returned with all tags attached.


Return shipping costs are responsability of the customer unless the item received is defective.


Order processing & Delivery

Orders are packed and dispatched in the order they are received.


Orders placed before 7:00 PM are typically collected by our courier on the next business day.


Deliveries within Trinidad are fulfilled via ODeliver, while Tobago orders are shipped trough TT Post.


Final Sales Items

Sale merchandise, jewellery, accessories , gift cards, and promotional items are final sale and cannot be exchange, returned or credited.

Swimwear Policy 

For hygiene reasons, swimwear may only be exchange if unworn, with the hygiene liner intact and all original tags attached.


No exchanges or store credit will be granted for swimwear that shows signs of wear, damage , or alteration.